Transferring Ownership

Each organization has exactly one owner. If you're the owner and you want to hand the role to someone else - because you're leaving the company, restructuring the team, or just want someone else holding the keys - you transfer ownership to them.

After the transfer, they become the new owner, and you get downgraded to admin on the same organization.

• Only the current owner can do this. Admins can't transfer ownership, even to themselves.
• The person you're transferring to must already be a member of the organization. If they aren't yet, invite them first (see Inviting a Team Member) and wait for them to accept before coming back here.
• You'll be asked to type your current password to confirm - make sure you know it.
• Once the transfer completes, you can't undo it on your own. The new owner has to choose to transfer it back to you.

Go to Org Settings > Team on the sidebard

You'll see the list of all members of the organization, with each row showing their avatar, name, email, and current role badge.

1. Find the person you want to transfer ownership to in the list.

2. Click on the Pen icon next to their name

3. The Update member modal opens.

1. In the modal, find the Role dropdown.

2. Click it to open the list of available roles.

3. At the bottom of the list, you'll see Owner (transfer). Click it.

The modal swaps over to a transfer-confirmation panel - different from a normal role change because of what's at stake.

The panel spells out exactly what's about to happen:

You're about to make [name] the new owner of this organization. You'll be downgraded to admin and you won't be able to undo this without their cooperation.

1. In the password field, type your current account password. This is to make sure it's really you doing this.

2. Once your password is in, the Slide to transfer ownership rail at the bottom becomes active. Click and drag the rail all the way to the right.

The transfer completes. The other member is now the owner. You're now an admin on the same organization.

• The new owner can now do everything an owner can do - including transferring ownership again, deleting the organization, and changing your role (yes, even demoting you).
• You keep admin access, which is most of what you had before. You can still manage members, billing, security, and resources. You just can't delete the organization or transfer ownership any more.
• The role change is logged in Organization > Settings > Activity for both of you. Anyone with admin access can see it happened.
• There must always be exactly one owner, so you don't need to take any extra step to "release" the role - promoting the new person automatically demoted you.