Account

Account Overview

Updated

Your account is you - one email, one password, one set of credentials, one identity that signs into the portal. Everything else (organizations, projects, resources) hangs off it. This page is the map of every page that lives under your account, what it does, and how to get there.

If you're looking for organization-level pages (Billing, Team, API Keys), that's a different section - see Organizations Overview.

1. Where your account lives

Everything about your account hides behind one button: the profile button at the very bottom of the sidebar. It shows your avatar, name, and email stacked together.

Click it. A small menu opens upward with the five entry points into your account:

  • A Light / Dark toggle for the content area.
  • Settings: the tabbed Account Settings page (Account / Notifications / Security / Activity).
  • SSH Keys: manage your public SSH keys.
  • Organizations: switch organizations at the account level. See Managing Your Organizations.
  • Log out: sign out of this browser.
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Nothing about your account ever appears in the org switcher or the project list - those are all org-scoped. If a setting is "about you", it's behind this menu.

2. The Account Settings page

Clicking Settings from the profile menu opens the Account Settings page at /account. Across the top of the page is a row of tabs:

  • Account: name, phone, avatar, email, data export, close account.
  • Notifications: what gets emailed to you and what gets webhook'd.
  • Security: password, 2FA, passkeys, SSO providers, devices, sessions.
  • Activity: every action your account has taken.
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The four tabs are independent - you can be on any of them and the URL updates accordingly so you can bookmark or share it.

3. The Account tab

The first tab is where your personal details live. There are three stacked sections, top to bottom:

Personal details card

Holds your name, phone, email, and avatar.

  • Edit name or phone inline - click the pencil icon, type, press Enter or click outside. Auto-saves; no Save button. See Updating Account Details.
  • Email changes go through a confirmation flow. See Changing Your Email Address.
  • Avatar: hover and click to upload, or click random beneath it for an auto-generated design.
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Your name is also printed as the legal name on personal-organization invoices, so renaming yourself here changes those invoices from the next one onwards.

Close account

Permanent deletion of your account. Has guardrails:

  • You can't close an account that owns an organization with active resources or unpaid invoices.
  • Transfer or close the org first, then close your account.
  • The action is gated by a typed-confirmation prompt.
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See Closing Your Account.

Controls what the portal emails or webhooks you about. Notifications are categorized - invoices, security events, resource events, team events - and each category has its own delivery toggle.

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The deep dives:

Notifications are per-account, not per-org. If you're in three orgs, you can't subscribe to invoices from one org but not the others - it's all or nothing per category.

Every credential that signs into your account.

The page is split into sections:

  • Password: change it (verifies your current password). See Changing Your Password.
  • Two-factor authentication: turn on / off 2FA, regenerate backup codes. See Setting up 2FA.
  • Passkeys: register a passkey on this device for password-free sign-in.
  • Connected SSO providers: Google, and any other identity providers linked to your account. See Connected SSO Providers.
  • Active sessions - every browser currently signed in as you. Revoke any session that shouldn't be there. See Signing Out Other Devices.
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If you've forgotten your password and can't reach this tab, use Resetting a Forgotten Password instead from the login screen.

A scrollable feed of every action your account has taken - sign-ins, password changes, 2FA setup, SSH key actions, role acceptances, anything that touched your account.

The feed is filterable by date range (1h / 1d / 1w / 1m / All) and searchable by action text. Each row shows what happened, when, and the IP it came from.

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Reached from the profile menu directly (it has its own entry rather than living under Settings). The page lists every public SSH key registered on your account.

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What you can do:

SSH keys are stored on your account, but the keys you actually push to servers are picked at order time (or via a per-server settings page). The keys at the account level are your library - adding one doesn't deploy it anywhere on its own.

8. The Organizations page (account-side)

From the profile menu, Organizations opens a page that lists every org you're a member of with your role in each. From here you can:

  • Switch into an org by clicking its name.
  • Accept any pending invitation.
  • Leave an org you no longer belong to.
  • Open the Create organization flow.
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For the walkthrough, see Managing Your Organization. This is the account-side view; the org-side view (members, roles) is at Roles and Permissions.

9. Account vs. organization - which is which

A quick reference for the most common confusion:

If it's about...It lives under...
Your name, password, 2FAAccount (profile button)
Your SSH keysAccount > SSH Keys
Your notificationsAccount > Settings > Notifications
Your sign-in historyAccount > Settings > Activity
Invoices, payment methods, creditsOrganization > Billing
Team members and invitesOrganization > Team
API keysOrganization > API Keys
BGP / ASNsOrganization > BGP
A specific serverOrganization > Project > Cloud / Metal / etc.

A useful rule: anything plural - invoices, members, servers, ASNs - is org or project level. Anything singular about you - your password, your phone - is account level.

10. Limits at a glance

  • One account per person.
  • Up to 2 organizations owned per account (membership in others is unlimited).
  • Up to 30 active sessions simultaneously across browsers.
  • No explicit cap on SSH keys - practical max is a few dozen.