Paying with Cryptocurrency

Crypto payments go through BitPay, a hosted checkout that accepts Bitcoin, Ethereum, USDC, and several other coins. You can use crypto to settle an open invoice or to pay the invoice for a new VPS or dedicated server order - the flow is the same.

• Crypto must be enabled on your account. If you don't see a crypto option when you go to pay, BitPay isn't configured for your portal yet.
• There's a $1.00 USD minimum charge. Smaller invoices need a different payment method (or you can pay them off with credit - see Adding Credits).
• You'll need a crypto wallet with enough balance of one of BitPay's supported coins.

1. On the sidebar go to Billing [1] > Payment Settings [2]

2. Click on the Add button on the right side of the Payment methods line.

3. Click on Crypto (BitPay) button

4. Name it anything you'd like. 

5. Click on the Add Crypto Payment Method button.

1. In the sidebar on the left, find Billing and click it. 

2. Click the Invoices button.

3. Above the table, click the Unpaid filter pill to narrow the list to just the unpaid invoices.

4. Click the invoice you want to settle. The detail panel opens beside the list (desktop) or as a full page (mobile).

1. Scroll to the bottom of the invoice detail panel.
2. Click the Pay $X.XX button. The Pay Invoice modal opens.

1. In the Select payment method list, look for the method with the crypto icon. It's labled whatever nickname you gave it when you added it (e.g. Personal).
2. Click the crypto method row to select it. A selection indicator appears on the row.

Under the picker you'll see a note that confirms the timing:

Crypto payments confirm on the blockchain (usually 5–15 minutes). Your invoice will be marked paid once the payment is confirmed.

The action button at the bottom of the modal updates to read Pay $X.XX with crypto.

If your account has credit balance, you'll see an Apply $X.XX from credits checkbox at the top of the modal.

1. Tick the box to use credit first. Credits are applied before crypto, so only the leftover amount goes to BitPay.

2. This is especially useful if part of an invoice would fall below the $1.00 crypto minimum on its own - applying credit first can lift the remaining amount above the minimum, or remove the need for crypto entirely.

If credits cover the full invoice, the button changes to Apply credit and you can settle the invoice without going through BitPay at all.

Click Pay $X.XX with crypto. A new browser tab opens with the BitPay hosted checkout page.

In the Payment history section of the invoice, a new row appears straight away with a Pending status. This means we've recorded that a BitPay checkout was started - it'll flip to Succeeded once the blockchain confirms.

You can get to that tab by going to your invoice, and clicking on the Open Invoice button.

If you accidentally close the BitPay tab, don't panic - in the Payment history row, the Tx ID column will show an Open BitPay checkout link you can click to re-open the same checkout. Your payment session isn't lost.

On the BitPay checkout page:

1. Enter your e-mail and agree to the Shopper Terms of Use and Privacy Policy.

2. Choose the wallet you want to pay with from the list 

3. Follow the on-screen instructions depending on which wallet you choose. 

You can close the BitPay tab once you've sent the funds. Confirmation happens server-side, so you don't need to keep BitPay open.

• Once BitPay confirms the payment (usually 5–15 minutes), three things happen automatically:

  • The invoice's Payment history row flips from Pending to Succeeded.
  • The invoice status flips to Paid and the green banner disappears.
  • A receipt email is sent to your team's billing contact.
• If you paid for a new VPS or dedicated server order with crypto, the resource provisions automatically as soon as the payment confirms. You'll see an Awaiting crypto payment badge on the resource in your list until then - it'll flip to a normal status once the paymen lands.
• Crypto orders that aren't paid within 24 hours auto-cancel. The invoice is voided and the order is removed. If you still want the resource after that, you can place a new order.